Shipping & Returns

SHIPPING

Your order will ship within 3-5 business days from our fulfilment centre in the United Kingdom. All items are sent tracked. Shipping times are as follows:

United Kingdom: 7-8 business days

Ireland: 9-10 business days

Europe: 9-10 business days

South Africa: 10-12 business days

Rest of the World: 10-12 business days

CUSTOMS CHARGES & IMPORT DUTY

Depending on your delivery address, additional taxes, fees or levies may apply according to local legislation. If you are shipping items outside of the United Kingdom, you may need to pay import duties upon receipt of the products. We have no control over these charges and cannot advise on their amount. The payment of any such import duties or taxes is your responsibility. Before placing your order, please contact your local Customs office for further information. 

RETURNS

We have a 14-Day Return Policy and our goal is to make your return simple and easy. We want you to be completely satisfied with your purchase. Simply return the packing slip included with your package along with any item from your order in original condition (with tags) for a refund or exchange. If returning defectively manufactured merchandise, please contact our customer service team to arrange for the return/exchange. 

EXCHANGES - If you wish to exchange the item(s) for a different size, please return it within 14 days of receipt to the address below and we will replace it. You will need to cover the cost of sending it back to us. Please note there will be an additional shipping charge for the new package if you request an exchange.

REFUNDS - If you have changed your mind and do not want the item(s),we will refund your purchase cost (excluding delivery) provided you return the item within 14 days of receipt and the item is unused.

Please return items to the following address:

URC Fabryx Returns, Unit 15 Wheel Forge Way, Ashburton Road West, Trafford Park, Manchester. M17 1EH